What Should I Expect From The Repair Facility That I Choose?
Now that you know where to look for referrals, reviews and how to research an automotive repair business. We also discussed the importance of trying out a repair facility and also the questions that you should ask of the repair facility about their warranties, training, and equipment. There are some things that you should be able to expect as a customer from the repair facility that you choose:
1) A full explanation of the repairs and/or services that are needed on your vehicle.
2) A full description of any diagnostic procedures, tests performed and their results.
3) A disclosed estimate on all diagnostic tests and any subsequent repairs should be quoted prior to performing the tasks. This estimate should be available in writing if requested.
4) The repair facility should show interest in maintaining the factory warranties, vehicle longevity and reliability by providing information on proper maintenance services.
Don’t choose a shop based solely on price. Good things aren’t cheap and cheap things aren’t good. There is a difference in quality of parts and workmanship. You should expect a good value for your money spent. Remember if you go with a shop on price alone, that business may not be around to honor their warranty if that time comes.