How Do I Find An Automotive Repair Facility I Can Trust?
Today’s vehicles are automated and equipped with networks of computer controlled systems. Most consumers find that they cannot repair or even service their own vehicles. Finding a trusted repair facility whether that is an Independent Repair Facility, a Franchised/Chain Repair Facility, or an Auto Dealership can be a little challenging and scary. An independent can offer more personalized service, a lot of times you work with the owners direct. Another advantage is more choices in parts and they can install your preference, or what they would recommend as the best replacement part. The Franchised/Chain or Auto Dealers can be a good choice too, but keep in mind Auto Dealerships since the recession no longer specialize and now work on all makes and models too, not just the make of vehicle that they sell.
Referrals are one of the number one ways to find a good repair facility. Check with friends and family, if you are new to the area and have not developed many relationships yet, you can use the internet to check out some of the online consumer referral organizations like Angie’s List and Car Talk. Double check any shop with The Better Business Bureau to see if they have had an excessive amount of complaints or more importantly unresolved complaints. This can give you a clue as to the ethics of the repair facility.
We also recommend not waiting until your vehicle needs a major service or repair before trying a repair facility. Take your vehicle into a shop to try them out for minor services like, oil changes, brake inspections, and belt or fluid replacements. This will help you to get a feel for the repair facility, and see if their quality and service is acceptable to you. Then you can begin to develop a relationship with the repair facility and staff. Next article we will talk about some of the things to look and ask for when searching for a new repair facility. Happy Motoring!